Privacy Policy
Effective Date: 2026-07-03
1. Introduction
Acharya Financial Services ("we", "our", or "us") is committed to protecting your privacy and handling your personal information responsibly.
This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website or contact us regarding our bookkeeping, accounting, payroll support, finance administration, and related outsourcing services.
By using our website, you agree to the collection and use of information in accordance with this Privacy Policy.
2. Information We Collect
We may collect the following categories of information:
Personal Information
- Full name
- Company name
- Job title
- Email address
- Telephone number
- Business address
- Information submitted through contact forms
- Information provided during enquiries or discovery calls
Technical Information
When you browse our website, we may automatically collect:
- IP address
- Browser type and version
- Device information
- Operating system
- Pages visited
- Date and time of access
- Referral source
- Website usage statistics
Business Information
Where relevant to a service enquiry, you may voluntarily provide information about your business, accounting processes, financial systems, software used, reporting requirements, and operational needs.
3. How We Use Your Information
We use your information to:
- Respond to enquiries
- Arrange discovery calls
- Prepare proposals and quotations
- Deliver our services
- Communicate with prospective and existing clients
- Improve our website and services
- Maintain website security
- Comply with legal and regulatory obligations
- Prevent fraud and misuse
We will only process your personal information where we have a lawful basis to do so.
4. Legal Basis for Processing
Under the UK General Data Protection Regulation (UK GDPR), we process personal data based on one or more of the following legal grounds:
- Your consent
- Performance of a contract
- Legitimate business interests
- Compliance with legal obligations
5. Sharing Your Information
We do not sell your personal information.
We may share information with:
- Trusted employees and authorised contractors
- Professional advisers
- Cloud hosting providers
- IT service providers
- Secure software platforms used to deliver our services
- Government authorities where legally required
All third parties are expected to maintain appropriate confidentiality and security standards.
6. International Data Transfers
As an accounting outsourcing provider, your information may be accessed or processed by authorised team members located outside the United Kingdom.
Where international transfers occur, we implement appropriate safeguards to protect personal data in accordance with applicable data protection laws.
7. Data Security
We take appropriate technical and organisational measures to protect personal information against:
- Unauthorised access
- Loss
- Misuse
- Alteration
- Disclosure
- Destruction
These measures include secure systems, restricted access, staff confidentiality obligations, and appropriate security controls.
However, no method of internet transmission or electronic storage can be guaranteed to be completely secure.
8. Data Retention
We retain personal information only for as long as necessary to:
- Respond to enquiries
- Deliver contracted services
- Meet legal and regulatory requirements
- Resolve disputes
- Enforce our agreements
When information is no longer required, it will be securely deleted or anonymised.
9. Cookies
Our website may use cookies and similar technologies to:
- Improve website performance
- Remember user preferences
- Analyse website traffic
- Enhance user experience
You may manage or disable cookies through your browser settings.
Where required by law, we will request your consent before placing non-essential cookies on your device.
10. Your Rights
Subject to applicable law, you may have the right to:
- Access your personal information
- Correct inaccurate information
- Request deletion of your information
- Restrict processing
- Object to processing
- Request data portability
- Withdraw consent where processing is based on consent
To exercise these rights, please contact us using the details below.
11. Third-Party Websites
Our website may contain links to external websites.
We are not responsible for the privacy practices or content of third-party websites. We encourage you to review their privacy policies before providing any personal information.
12. Children's Privacy
Our website and services are intended for businesses and professionals.
We do not knowingly collect personal information from individuals under the age of 18.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
Any changes will be published on this page together with the updated effective date.
14. Contact Us
If you have any questions about this Privacy Policy or how we process your personal information, please contact:
Acharya Financial Services
Email: [Email Address]
Telephone: [Phone Number]
Website: https://www.acharyafinancialservices.com/
Address: [Registered Business Address]
15. Complaints
If you are dissatisfied with how we handle your personal information, we encourage you to contact us first so that we can resolve your concerns.
If you remain dissatisfied and you are located in the United Kingdom, you have the right to lodge a complaint with the UK's Information Commissioner's Office (ICO).